BrightSign Roku Compact Guide de l'utilisateur télécharger pdf (Page 78)

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Troubleshooting

If you are still having problems after following the troubleshooting tips in this section.

General troubleshooting

Before attempting to resolve any playback problem on your BrightSign, please start with this

checklist.

1 Download a BrightSign demo.

2 Try a different flash card, or if you have only one flash card, reformat your flash card.

3 (HD2000 only) If a CF card isn’t working, try an SD card. SDHC not supported.

The BrightSign power light is on, but there's no display

This is normally caused by a problem with the content or with the video connections.

1 If you’re using an HDMI/Component display, make sure the display is set to the correct input.

2 If your BrightSign is currently set for 1080i output, try 720p.

3 If you’re using a VGA display, make sure your BrightSign is set to a resolution your display

supports over VGA. If you aren't sure, set your Brightsign to 1024x768.

4 If you’re using a playlist or interactive playlist, remove the playlist from the flash card, and

then try again. Repeat the test by removing AUTORUN.BRS if that file is present.

5 To rule out a problem with your content, download a BrightSign demo and confirm that it

plays.

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BrightSign Roku Compact Guide de l'utilisateur Page 78